Did you know acquiring a new customer can cost five times more than retaining an existing customer? Increasing customer retention by 5% can increase profits from 25-95%. The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Therefore, it is a proven fact that loyal customers generate more revenue for business as compared to new customers.
Engagement is a key part of winning customer loyalty – and we don’t leave it to chance. At Pine Rewards, our team of loyalty experts will work with you to identify your customer strategy first. They will measure the pulse of your customers to build you a 360-degree program that will evolve with — and engage — your customers. Once your loyalty program is off the ground, we will monitor and evaluate it through the lens of consumer behavioural trends and analytics – ensuring your customers feel valued, and remain loyal to your brand.
pine Rewards Loyalty Software
Contextual and Personalised Rewards
Improve engagement by targeting your customers with highly personalised rewards at the right time in the purchase cycle.
Gamify Your Loyalty Program
Keep your customers hooked to your loyalty program with leader boards, tier-based rewards and customised referral bonuses.
Go Social
Build a community of loyal members and amplify digital reach by rewarding them for social interactions such as likes, product reviews, shares, etc.
How Do We Do It?
- Identify key influencers through market studies and benchmarking.
- Develop custom mobile and web apps to collate and validate transaction data.
- Utilize data-backed approaches to reward high performers
- Help you identify a unique, customized rewards solution to incentivize easier
multi-platform
Need a multi-platform Loyalty program? We’ve got you covered on all platforms: offline, web, and mobile.
customizable
Nurture your stakeholders the way they expect it with our easily customizable loyalty programs.
budget
While the redemption value of reward points is low, the rewards in themselves are of the highest perceived value.
Benefits
Enjoy a 10-15% increase in repeat sales within first 6 months, and become their partner of choice.
Extend your channel loyalty program
Channel Partner Engagement
There are various ways to keep channel partners engaged. Ensure your brand is as important to your channel
Dealer Incentive program
Make sure your dealers are motivated, engaged, and well aligned with your brand to push your products to the right customers
Influencer Loyalty
Mechanic, electrician, plumber, mason, and architect. These are the real influencers of your brand.
Sales Incentive Program
Motivate your sales team with the right strategies to meet their targets, and reward them for reaching and exceeding their goals.